What information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit or debit card information using PayPal or Wix Payments unless customer requests alternative method), comments, feedback, product reviews, recommendations, and personal profile.
How we collect your information
As part of the process of conducting a transaction on our website, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in this policy only. This may be for customer messages through the Wix contact form, Wix pop up chat, or our Gmail email address (email@example.com), or when you purchase a product, request a home trial, or when subscribing to our Newsletter.
Why we collect personal information
We collect Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How we store, use, share and disclose your personal information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
Once your purchase has been processed our product invoicing and accounting system is stored in our G-Drive system which is a three-tiered protected system. This information is not shared, and will never be sold to a third party.
We also use Gmail & Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/ policies/privacy/. You can opt-out of Google Analytics here: https:// tools.google.com/dlpage/gaoptout.
How we communicate with our site visitors
We may contact you regarding your purchases or orders, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail depending on your given method.
How you can withdraw your consent
If you wish to withdraw your consent to us to processing your data, please contact us at firstname.lastname@example.org or via the Contact form on the website. You can unsubscribe from our mailing list at any time by simply clicking the Unsubscribe link at the bottom of all our newsletters.
If you would like to access, correct, amend or delete any personal information we have about you, please contact us at email@example.com
Last update: 14/06/2023